Cornwall Christmas Fair Privacy Policy

Our contact details

Name: Kate Holborow – Co-Chair, Cornwall Christmas Fair Committee
Address: Ladock House, Ladock, Truro TR2 4PL
Phone Number:07885665774
E-mail:info@cornwallchristmasfair.com
www.cornwallchristmasfair.com

The type of personal information we collect

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (for example, name and contact details)

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • Marketing, fund raising and ticketing purposes

We also receive personal information indirectly, from the following sources in the following scenarios:

  • Cornwall Christmas Fair website and via the ticketing system provided by the Eden Project

We use the information that you have given us in order to process our ticketing and keep you informed about the Cornwall Christmas Fair

We may share this information with the Eden Project in order to provide more detailed information on the event, once tickets have been purchased

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

  • We have a legitimate interest

How we store your personal information

Your information is securely stored with our email marketing partner and data processor, Jarrang Limited.

We keep your information for two years beyond our last engagement. We will then dispose your information by permanently deleting the data from our electronic systems.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – If at any time you wish to withdraw your consent to be included on our database, email info@cornwallchristmasfair.com

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have thethe right to object to the processing of your personal information in certain circumstances

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

If you wish to make a request please contact us at info@cornwallchristmasfair.com or call Trevornick Holiday Park 01637 830531, office hours 9am – 5pm, Monday – Friday.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at info@cornwallchristmasfair.com

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk